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I have windows updates set to ask me first, but this one has a mind of it’s own. I have disable, deleted and reinstalled, everything. Resources for IT Professionals. This was before I installed the new drivers from HP site. I went to the device manager and rolled back the driver, it is working fine now.

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I had the same thing happen, and determined that you have to go back to an earlier version of the Authentec driver to make it work. I have even gone to the DigitalPersona website but found nothing. Tuesday, October 7, Windows indicates that the reader is installed and working properly and that the drivers are up to date.

If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.

I have a HP authetec. I have no freaking clue as to why this is now happening. Resources for IT Professionals. I have a HP DVt notebook and the reader is inside the chassis, so removing it isnt really an option. Saturday, October 11, 3: I would go straight to the Device Manager and Rollback, but the option is greyed out.

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I have tried all of the above as well. I went to the device manager and rolled back the aaes2501a, it is working fine now.

Even after reinstalling it all it still won’t recognize. Thursday, October 23, 6: Sunday, October 12, 1: It appears to be available in a number of Softpaqs, such as sp Office Office Exchange Server.

I have updated the program and restarted the computer several times however authdntec reader is still not detected. By continuing to browse this site, you agree to this use. However, it is unresponsive and the preinstalled program doesnt recognize it.

Just wanted to say thanks – I have been searching ivsta over the place trying to find out why my sensor was unresponsive – this did it – many authenfec Thanks Deathpong this worked for me, just roll back the driver, to easy. Windows Update had an update for this device, but the update failed and I cannot find a way to reinstall the update.

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This was before I installed the new drivers from HP site.

Computer driver update AuthenTec Inc. AESA Windows Vista 32 bit (VID_08FF&PID_) – Page 1

Thanks Cody, this thing works for me. The fingerprint sensor was working fine until Windows updated the driver about a week ago. Tuesday, October 7, 2: Maybe these different versions are meant for different models, but they appear to be the same driver. There is a aee2501a new driver available from Windows Update, but it doesn’t work. Thursday, October 9, 4: This site uses cookies for analytics, personalized content and ads.

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Go through the list in this article to troubleshoot this problem. Remove From My Forums. Sign in to vote. Monday, October 6, Just remember to remove the old driver first.